Refunds & Shipping
Shipping Policy
Retail Orders are usually shipped on the same day (or next business day for weekend and holiday orders) but can take up to 1-2 business days to process. All orders are shipped pre-paid through either USPS or UPS. We select the carrier offering the best economy to the destination required, to get our customers’ purchases to them promptly and safely.
Return & Refund Policy
100% Money-Back Guarantee
We want you to love your purchase, and we stand behind the quality of everything we sell. If you’re not completely satisfied, we offer a 100% money-back guarantee on all retail products.
How it works
🗓️ Return window: Initiate your return within 10 days of receiving your order.
📦 Product condition: Items can be slightly used but must be returned in original packaging with a receipt or order number.
📝 Tell us why: Please include a short note about why you’re returning the product. Your feedback helps us improve!
💳 Your options: Once we receive and inspect your return, we’ll issue a full refund (minus shipping costs) or offer a replacement—your choice.
🚚 Return shipping: Customers are responsible for return shipping costs.
Have questions? Need help with a return?
J.R.LIGGET'S
Location:
973 NH Rt. 12A
Cornish, NH 03745
Phone:
888-675-2055
Email: customerservice@jrliggett.com