Refunds & Shipping

Shipping Policy

Retail Orders are usually shipped on the same day (or next business day for weekend and holiday orders) but can take up to 1-2 business days to process. All orders are shipped pre-paid through either USPS or UPS. We select the carrier offering the best economy to the destination required, to get our customers’ purchases to them promptly and safely.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites, which are not under the control of Ferme. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Ferme takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Return & Refund Policy

100% Money-Back Guarantee
We want you to love your purchase, and we stand behind the quality of everything we sell. If you’re not completely satisfied, we offer a 100% money-back guarantee on all retail products.

How it works

🗓️ Return window: Initiate your return within 10 days of receiving your order.

📦 Product condition: Items can be slightly used but must be returned in original packaging with a receipt or order number.

📝 Tell us why: Please include a short note about why you’re returning the product. Your feedback helps us improve!

💳 Your options: Once we receive and inspect your return, we’ll issue a full refund (minus shipping costs) or offer a replacement—your choice.

🚚 Return shipping: Customers are responsible for return shipping costs.

Have questions? Need help with a return?

J.R.LIGGET'S

Location:
973 NH Rt. 12A
Cornish, NH  03745

Phone:
888-675-2055

Email: customerservice@jrliggett.com